Five Foolproof Ways to Improve Your Web Site Sales
By Vishal P. Rao
When you run an online home-based business, your web site is more than simply
a company location. It's also your primary source of advertising and marketing.
If you've noticed that sales are lagging or if you're simply looking for ideas
for a site you're building, the following five tips can help you boost revenue
and develop an even more successful web presence.
1) Stress Your UPS
In this case, UPS isn't referring to the delivery company. Instead, it stands
for Unique Positioning Statement and it's one of the most important ingredients
of your business. Your UPS is basically a statement of what sets you apart from
your competition.
Think of it as an answer to the question: Why should I do business with you?
You may choose to focus on service, price, or any other special feature of your
business that would appeal to customers. Whichever feature you choose should be
stressed in all your web site's content. Don't shy away from telling others what
sets you apart.
2) Add Interactivity
Consumers are shying away from passive activities where they just sit and
watch. Instead, they want to be a part of the action, so you need to give your
potential customers several ways to participate at your site.
Possibilities include message boards, polls, chat rooms, and surveys. By
adding these types of elements, you are giving visitors more of a reason to
stick around, to return, and to recommend your site to their friends.
3) Stress Credibility
No one wants to buy a product from someone they don't trust, so building a
sense of credibility with your site is crucial to your success. You can
accomplish this in a number of ways:
* Adding an "About Us" section
* Providing complete contact information
* Offering a money back guarantee
These methods work for several reasons. An "About Us" section
allows visitors to get a picture of who they will be doing business with while
the contact information gives them the security of knowing they can reach
someone in case there is a problem.
Furthermore, the guarantee expresses your confidence in your product and that
confidence is contagious. Testimonials, client lists, and awards are also
effective for building credibility.
4) Test Everything
The problem with most unsuccessful business owners is that they jump right in
to things without ever taking the time to test their site, their product, their
layout, even their links. The result is that too much money is spent on things
that do not work.
Any changes you make to your site need to be tested before being adopted
permanently. For example, if you change your headline on your home page, compare
your sales for the week of the change and the previous week.
If the numbers drop or stay about the same, go back to the drawing board. If
the numbers go up, check one more week's sales numbers and if the numbers are
still high, you may have a winner.
5) Provide Reasons to Return
While it may only take a visitor to your site once trip to make a purchase,
you want to give them reasons to come back. Otherwise, how will they know when
you add new products? The key is to continue to update your site, perhaps with
articles or news, that may be of interest to your target audience.
If your site becomes one of your visitor's primary resources for the latest
information on a subject they are interested in, you can be sure they will
bookmark your site and come back frequently.
Also consider having a mailing list. A mailing list will allow visitors to
provide you with their email addresses so that you can send them notifications
of updates, specials, and changes to the site including ads and marketing
materials for new products. These email messages will also provide them with a
reason to come back.
When you do business online, your web site takes the place of your sales
force. If it's not pulling in the numbers you had hoped for or if you've seen
your numbers going down recently, you need to evaluate your site and decide
where changes can and should be made.
Content, layout, graphics, even navigation all play a role in the success, or
failure, of your site and your company. Don't let a small problem with your web
site become the reason you go out of business.
Vishal P. Rao is the owner of Home
Based Business Opportunities - One of Internet's leading website dedicated
to starting, managing and marketing a home based business.
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